New Patient
We can help with these Foot & Lower Limb problems
We can help
Everything you need to know about your first visit, from fees to insurance coverage.
Welcome to Foot Factor – where elite-level care meets personalised support. Whether you're recovering from injury, looking to stay active, or seeking performance-enhancing orthotics, this guide helps you prepare for your visit.
Discover the different ways we can help new patients
Orthotics & Insoles
Best if you already know what you need, or for comfort day to day or during sports.
This all-in-one service combines expert biomechanical analysis with bespoke orthotic fitting in a single session — perfect if you want to walk away with your new orthotics already in your shoes.
What’s Included:
- 1.5-hour full appointment: analysis + orthotic manufacture + fitting
- Gait analysis
- Biomechanical and postural assessment
- Orthotic moulding, thermoforming and in-shoe fitting
- Optional second pair available during visit
Leave with: Bespoke orthotics designed for your lifestyle — whether it’s day-to-day comfort, endurance sport, or pain relief.
Podiatry
Best for when you have pain and need a plan.
What's included:
- Discussion of the presenting issue and medical history
- Detailed physical examination and biomechanical assessment
- Gait analysis with pressure plate and video analysis
- Investigations such as imaging ordered if needed
- We work to formulate a diagnosis
- Detailed management plan which may include orthoses, rehab exercises, shockwave therapy, injections, ultrasound and onward referral
- Onward referrals to medical specialists and physiotherapists as needed through our network of trusted experts
Foot Care
Best for patience with skin and nail complaints.
What to expect:
- Discussion of your presenting complaint
- Full medical and social history
- Discussion of previous treatment or Home remedies
- Neurological vascular, musculoskeletal and dermatological assessment
Often we can provide initial treatment on the day this can include nail care, skin care, prescription only medication and footwear advice.
We may need to get you back for further treatment, including skin and nail surgery example for ingrown toenails or verrucae.
We may suggest ongoing treatment for chronic condition such as corns and callus and a thickened nails.
Need help choosing the right service?
We're here to help. If you're unsure which appointment type is right for you, just get in touch or book a free consultation. We'll guide you through your options.
Make an Appointment
Foot Factor’s services are by appointment only, please call or book online in advance.