New Patient
We can help with these Foot & Lower Limb problems
We can help
Everything you need to know about your first visit, from fees to insurance coverage.
Welcome to Foot Factor – where elite-level care meets personalised support. Whether you're recovering from injury, looking to stay active, or seeking performance-enhancing orthotics, this guide helps you prepare for your visit.
Discover the different ways we can help new patients

Orthotics & Insoles
Best for: New patients seeking a comprehensive evaluation with orthotics made on the same day.
This all-in-one service combines expert biomechanical analysis with custom orthotic fitting in a single session — perfect if you want to walk away with your new orthotics already in your shoes.
What’s Included:
- Free 30-minute intro call or in-person consultation
- 1.5-hour full appointment: analysis + orthotic manufacture + fitting
- Advanced gait analysis (video + pressure plate)
- Biomechanical and postural assessment
- Orthotic moulding, thermoforming and in-shoe fitting
- Optional second pair available during visit
Leave with: Custom-fitted orthotics designed for your lifestyle — whether it’s day-to-day comfort, endurance sport, or pain relief.
“Most clients walk out of our clinic wearing their new orthotics.”

Podiatry
Best for: New patients seeking a comprehensive evaluation with orthotics made on the same day.
This all-in-one service combines expert biomechanical analysis with custom orthotic fitting in a single session — perfect if you want to walk away with your new orthotics already in your shoes.
What’s Included:
- Free 30-minute intro call or in-person consultation
- 1.5-hour full appointment: analysis + orthotic manufacture + fitting
- Advanced gait analysis (video + pressure plate)
- Biomechanical and postural assessment
- Orthotic moulding, thermoforming and in-shoe fitting
- Optional second pair available during visit
Leave with: Custom-fitted orthotics designed for your lifestyle — whether it’s day-to-day comfort, endurance sport, or pain relief.
“Most clients walk out of our clinic wearing their new orthotics.”

Foot Care
Best for: Returning clients or those referred specifically for orthotic support.
What to Expect:
- Conversation about your lifestyle, sport, or comfort needs
- Biomechanical and postural assessment
- Gait analysis with pressure plate scanning
- Foot moulding using thermoformable materials
- Orthotics manufactured and fitted during your visit
Our Orthotics:
- Designed and made on-site
- Tailored to your specific needs
- Suitable for daily wear, work, or specific sports (running, skiing, tennis, etc.)
- Durable, high-performance materials with your choice of density and flexibility
Need help choosing the right service?
We're here to help. If you're unsure which appointment type is right for you, just get in touch or book a free consultation. We'll guide you through your options.
Make an Appointment
Foot Factor’s services are by appointment only, please call or book online in advance.